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Have questions, feedback, or need support? We're here to help and would love to hear from you.

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Contact Information

Our Location

St. Octavian Goga 36, Șelimbăr, Sibiu, România

Call Us

+40 749617825

Working Hours

Monday - Friday: 9:00 - 17:00

Saturday: 9:00 - 14:00

Frequently Asked Questions

Find quick answers to common questions about our tools and services

How do I use the image conversion tools?

Our image conversion tools are designed to be simple and intuitive. Just upload your image, select the desired output format, and click convert. You can then download your converted file immediately. All processing happens in your browser for maximum privacy.

Is there a limit to file sizes I can process?

We currently support files up to 50MB for most tools. For larger files, we recommend using our desktop applications (coming soon). Some tools may have different limits based on browser capabilities.

Are my files stored on your servers?

No, we prioritize your privacy. Most tools process files directly in your browser without uploading to our servers. For tools that require server processing, files are automatically deleted after 1 hour.

Do you offer premium or paid features?

bluemoonkit is completely free to use with no hidden costs. We may offer optional premium services in the future, but all current features will remain free.

How can I suggest a new tool or feature?

We love hearing from our users! You can suggest new tools or features by contacting us through this page, by emailing us at contact@humaka.ro, or via our community forum. Popular suggestions often get prioritized in our development roadmap.